FAQ 

After training, our agents and distributors can gain more information of products for the better direction of the gensets operation of our end-users. Trainee: The target of training might be the technicians of our agents, distributors and customers of DIY-Power and our products. Training aim: The aim of training is to help the trainees acquire and refresh knowledge about DIY-Power products tracing the latest development of our products and technique. Trainer: Training is given by the veteran technicians and engineers in DIY-Power. They all possess plenty of experience and expertise in power industry. Locations: Training is offered at our factory in Shanghai and at our distributor’s locations. Special on–site training at customer’s plants or offices can be arranged on request. Subjects: The training courses cover basic knowledge as well as the installation guide, operation instruction, trouble-shooting, etc of air Compressors, engine, alternator and control system. Duration: The classic training courses are arranged several times per year, and each time the course will last as longas 15 days. 

• What happens if I underload a Generator sets?

  All engines are designed to operate under varying load, ranging from the maximum down to the minimum. Problems occur when light loading (min load) is sustained for long periods of time resulting in the engine not getting up to its normal temperature. Oil in the cylinder that is normally burnt is heated and a lacquer is formed on the cylinder liner. If the light loading continues, visible blue smoke will appear and the engine will require service work to deglaze the liner or replace it.

• Where can I get parts for my Generator sets?

  If you buy or own a DIY-Power Generator Sets you will be able to purchase any spare parts you require from our local dealer in your area. DIY-Power's network of dealers stock a wide range of parts for our Generator sets and should be able to provide you with the items you need.

• When and how do I service and maintain my Generator sets ?

  The frequency and type of service required to maintain a DIY-Power Generator sets will depend on a number of things including the usage of the Generator Sets, the environment that it operates in and the percentage load that it carries. Ensuring that a full service is carried out regularly is the responsibility of you as the owner. You will need to carry out frequent visual inspections every two to three months to check that things are functioning - any faults or repairs that you note should be passed on to your local DIY-Power dealer. A full service including a change of such things as filters and lubricating oil should be carried out every twelve months. Most failures to start-up are the result of the set not having been regularly tested. We recommend that you check your Generator sets once a week.

• Will a Generator sets be noisy?

  All Generator sets produce some amount of noise from the exhaust, the engine and the airflow. DIY-Power Generator sets are designed to provide maximum noise control and are all noise level tested during production to ensure they meet relevant legislation. Our Generator sets can be supplied with Sound and Super Sound Attenuated canopies that help to absorb excess noise. Can a Generator sets be used during adverse weather conditions? DIY-Power Generator sets are designed to function in hostile environments and during extreme weather conditions. To extend the life of a Generator sets and to prevent such things as shorting and rusting, if possible they should be protected from the elements.

• How long can a standby Generator sets be continuously operated?

  There is no set answer to this question. DIY-Power Generator sets are designed to last for long periods of time and function in heavy duty operations. However, it is important that the set is inspected regularly between each use, before restarting to check such things as fuel and oil levels and any signs of abnormalities. Our sets can run continuously when the amount of load is lowered.

• How long will a Generator sets run on a tank of fuel?

  The amount of time that a Generator sets will run on a tank of fuel depends on the size of the tank, the amount of time in which the Generator sets is in use and the load that the Generator sets has to fulfill. All DIY-Power Generator sets are designed to run for eight hours at their full rated load.

• What is a transfer switch?

  A transfer switch is a panel that is wired into the premises electrical distribution system to allow a Generator sets to be used. It prevents the Generator sets from back feeding into the mains power supply which could cause serious injury to line workers trying to restore utility power supplies. DIY-Power currently supply two types transfer switches: manual and automatic.