Maintenance & Support

 SERVICE AND MAINTENANCE GUIDE
Wherever your generator sets are, our service agents across the world provide you with the most prompt, professional technical consultancy and services.

Apart from correct operation in accordance with operating instructions, operators also need to conduct regular inspection, adjustment and cleaning of all parts for smooth running and maintaining the long service life of the machine. In addition, regular maintenance and repair is beneficial to preventing all parts from early wear.

As a user, through DIY Power distributors, you receive the following quality assurance:

  • Supplying qualified DIY Power generator sets;
  • Offering complete technical support, including installation guidance, repair and maintenance services, commissioning guidance etc;
  • Adequate products and spare parts supply;
  • A whole set of professional training and troubleshooting for technical staff;
  • Regular customer visit, establishing a complete customer file and product file;
  • Genuine spare parts supply.

As a DIY Power distributor, you can obtain the following quality assurance:

  • Supplying qualified DIY Power compressor sets;
  • Offering complete technical support, including installation guidance, repair and maintenance services, commissioning guidance etc;
  • Adequate products and spare parts supply;
  • Professional training and troubleshooting for technical staff;
  • On-line order check and parts online support, a whole set of parts solution;
  • Online technical support system provides video training for product installation, replacement of parts, as well as operation and maintenance guidance;
  • Establishment of a complete customer file and product file;
  • Genuine spare parts supply.
 SERVICE AND MAINTENANCE GUIDE
Note: Quick-wear parts, high-use parts and any mistakes that arise from faulty operations, negligent maintenance and inability to operate and maintain conformity with operation and maintenance instructions, are not covered within the warranty coverage.

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